Home Affordable Modification Program
Trusted Advisor Training On Demand

Trusted Advisor Training On Demand

Training On Demand brings you top quality training that fits your schedule. Access the e-Learning Courses tab for interactive courses that can be completed on your computer, tablet, or mobile device for learning on the go. You can now keep track of the e-Learning courses you have completed via your own personalized portal. Miss a live webinar? Access the Recorded Webinars tab to view special session webinars as multimedia recreations, including streaming audio synched to PowerPoint slides. Contact the MHA Training Team with any questions.

HAMP A to Z for Trusted Advisors

HAMP A to Z for Trusted Advisors
This session will include a HAMP Overview, the eligibility criteria for HAMP Tier 1 and Tier 2; how to assemble the Initial Package; the underwriting process (including the Waterfalls and the NPV test); the Trial Period Plan (TPP), transitioning to a permanent modification; and guidance on how to escalate a case, among other topics.
Length: 45 minutes | Launch Course via Computer (Flash Required) | Launch Course via Mobile Device


HAFA for Trusted Advisors

HAFA for Trusted Advisors
The Home Affordable Foreclosure Alternative (HAFA) program provides homeowners with additional options to avoid costly foreclosures, and offers incentives to those parties who utilize a short sale or deed-in-lieu (DIL) alternative. This training outlines the HAFA program, as well as the process that borrowers and servicers must follow to ensure that every borrower is evaluated accurately, timely, and appropriately.
Length: 1 hour | Launch Course via Computer (Flash Required) | Launch Course via Mobile Device


Unemployment Program for Trusted Advisors

Unemployment Program for Trusted Advisors
This training provides an overview of the Home Affordable Unemployment Program or (UP). Learn what you, as the homeowner trusted advisor, need to know to assist clients with a hardship related to unemployment. This session will cover an UP overview, the UP process including the evaluation phase, the forbearance period and the transition phase.
Length: 45 minutes | Launch Course via Computer (Flash Required) | Launch Course via Mobile Device


Understanding the Terms of a HAMP Modification: Interest Rate Step-Up, Impact, and Resources

Understanding the Terms of a HAMP Modification: Interest Rate Step-Up, Impact, and Resources
This training provides an overview of HAMP interest rate step-ups and the impact to homeowners' mortgage payments. You will also learn what actions servicers must take in order to notify homeowners of upcoming interest rate step-ups and what the U.S. Department of the Treasury is doing to help homeowners prepare.
Length: 30 minutes | Launch Course via Computer (Flash Required) | Launch Course via Mobile Device


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